Servicing & Maintenance

Total Peace of Mind, Around the Clock.

Introducing the Priority Service Membership from OC Fire & Security. Expert care, guaranteed response times, and exclusive benefits for your home or business.

Whether we’re installing a brand-new system for you or you’ve been a loyal customer for years, your security is our ultimate priority. To ensure your alarms and detectors remain fit for purpose for years to come, we’ve created the Priority Service Membership.

Instead of worrying about unexpected glitches or emergency call-out fees, our structured maintenance plan guarantees that our expert team is on standby for you 24/7.
What's Included in Your Membership?
  • Guaranteed Annual Health Check:Think of it as a full MOT for your security system. This includes all necessary PIR and door detector battery replacements (note: bell box, keypad, and backup batteries are excluded).
  • Two FREE Call-Outs Per Year:Experience zero labour fees for any system glitches or setting changes.
  • "Fast Track" Support: Get priority status on all service tickets, guaranteeing attendance within 24 hours (AM or PM, between 9-5).
  • Exclusive WhatsApp Tech Support:Instant advice via our Client-Only messaging service for rapid responses and instant technical advice.
  • Exclusive Discounts:Enjoy 10% off any additional parts or future system upgrades.
The Investment: Membership starts at just £ 300 + VAT per year. 

Did you know? A standard emergency call-out for non members costs £180 + VAT, including attendance and the first hour on-site. The membership pays for itself in less than two call-outs, while providing total peace of mind year-round!

Join the Priority Service Membership Today

Accreditations

What our clients say…

I recently engaged OC Security to install the security at The Witham Hub, and I was thoroughly impressed by their dedicated staff members. They provided exceptional service, showcasing expertise and a genuine commitment to our security needs.

Their friendly and responsive approach made the process seamless, and their tailored solutions have significantly enhanced our security.

I highly recommend OC Security for anyone seeking reliable and professional security solutions. They truly stand out!

Tina Townsend
Secure your peace of mind with our
leading-edge fire and security solutions.
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Get in Touch
26 Highfields Road
Witham, CM8 2HJ
t: 0808 2211 999
e: Service@ocsecurity.co.uk
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